Getting Started
Before you can transfer a domain:
• Disable domain privacy. If the privacy service forwards incoming email, check the ʻforward toʼ contact email address for accuracy.
• Confirm your administration email address in the domain registry records.
• Verify that the domain is unlocked.
• Obtain the domain's transfer authorization code (also referred to as an EPP or auth code).
Note: Registrar rules vary. Your domain may not be transferable within 60 to 120 days of registration, a previous transfer, or renewal.
Your account
• Go to: web.com
• Enter your domain name or account number and password.
• If you do not have your account details, you will need to contact web.com. Their Support numbers and email address are on their website.
Step 1: Click customer login.
Step 2: Log in with your domain name or account number and password.
Step 3: Click Manage My Domain.
Step 4: Disable Privacy. This is required to complete the transfer. If Perfect Privacy is enabled, click Perfect Privacy on the left hand side of the page. If Perfect Privacy is off, skip to Step 6.
Step 5: Select Forward all email messages, and then click Cancel Perfect Privacy.
Step 6: Update Contacts. This step ensures that you will receive all notifications for your transfer request. Click Domain Contact and verify your email contacts.
Step 7: Make changes or simply update. Then, click Update Contact Information.
Step 8: Unlock your domain and Obtain auth code.
Unlocking your domain allows your new provider to transfer the domain. The auth code will be required by your new domain provider to complete the transfer. To unlock your domain and obtain our domain authorization code, you will need to contact Web.com:
http://www.web.com/aboutus/default.aspx
You are now ready to transfer your domain.
