iOS (iPhone, iPod and iPad)

How to configure the iPhone,the iPod Touch

1. Tap Settings

2. Tap Mail, Contacts, Calendars

IOS diagram1

3. Add Mail Account

IOS 2

4. Choose Other

IOS 3


New Account Information

IOS 4

1. Enter your Name
2. Enter your email address as the Address
3. Enter the password for your email address
4. Tap Next

Incoming Mail Server

IOS 5

  •     Host Name: We recommend using the secure method which is "secureX.itristanmedia.com" replace "X" with your account login type number. Your host name would then be like "secure4.itristanmedia.com" (where "4" replaces "X"). This can be found in the Conifguration Options section of your account product.
  •     User Name: Your email address.
  •     Password: The password for your email address.

Outgoing Mail Server


IOS 6

  •     Host Name: This is the same as the incoming server.
  •     User Name: This is required and again is your email address.
  •     Password: The password for your email address.
  •     Tap Next.

Cannot Verify Server Identity


IOS 7


This error message it is due to the SSL certificate being used for the mail server is *.iTristanmedia.com. To use the SSL Certificate simply click Continue.


How to store Sent, Drafts and Trash on the server


To do this please go to Settings > Mail, Contacts, Calendars

1. Choose your email account

2. Tap Advanced

IOS 8


3. Under Mailbox Behaviors choose the mailbox you wish to configure.

IOS 9


4. Choose the corresponding folder on the server you wish to save the email in.

IOS 10


5. Repeat the above steps for any other folders you wish to store on the server.

IOS 11
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