UPDATED Scheduled Maintenance announcement for secure10 service Fri April 14 at 01:00ET/22:00PT

 Sunday, April 9, 2017

UPDATE MEMO to Data Services and SaaS clients on secure10

We are upgrading the support maintenance tasks being performaced for the secure10 service.

It will now happen overnight (off hours) on Friday Apr 14, 2017, between the hours of 01:00ET and 05:00ET and is expected to last approximately 2 hours.

This is a scheduled maintenance window now upgrading server performance and a significant hardware upgrade. This allows accounts to take much better advantage of newer speed capabilities in web server technologies in caching as well as providing the option for individual accounts to choose to use php7 over php5.6. 

This will provide some users a powerful ability to improve speed and responsiveness for more modern application capabilities. NEW: the updated maintenance tasks will now merge in future hardware upgrades that will allow higher peak demands.

The following data and SaaS services on secure10 :  

• VPS Data Server Hosting
• POS Integrated Commerce
• dbcEngine, Member Association and Franchise Website Management Systems
• Startup Programme for Web

will be affected during this time. This will not affect any other data hosting services, only secure10. 

The downtime is scheduled to be between the hours of 
• 01:00ET and 05:00ET overnight
• 2 hours downtime expected

During the outage website/mail/ftp or hosted application access to may be unavailable or unresponsive. 

Thank you,
your iTristan Media Group team

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